Shipping & Returns

- SHIPPING

  • Orders ship 2-3 business days
  • Delivery times vary per destination. Typically delivery takes about 2 weeks. 
  • All orders ship from Canada with Canada Post. 
  • Once shipped, you will be notified and, if applicable, a tracking number will be provided to you. 
  • We are not responsible for delays in shipping due to customs. 
  • Any fees, tariffs, taxes, duties, etc. are your responsibility.

- LOCAL PICKUP -
If you're a local customer (downtown Toronto Ontario, Canada), please feel free to contact me about pick-up options.

- CANCELLATIONS/CHANGES - 
Please notify us of any changes or cancellations to your order within 24hrs of order submission. If the item has already shipped, please get in touch to arrange to return. Return shipping cost is the customers responsibility. hello@leikey.com

- RETURNS
If for some reason you are not happy with your handmade Leikey Designs item, please contact me and I will do my very best to resolve the problem.

If you would like to refund or exchange your Leikey Designs item:

  • Please contact me immediately upon receiving the item. hello@leikey.com
  • Please have it returned to me within 30 days of the purchase date in its original condition. The item must be not be used or damaged. Return-shipping cost is your responsibility. 
  • Once I receive the item, following the terms above, I will refund its cost and the original shipping charge.

- VARIATIONS -
Everything is made by hand, one at a time. This means no two items are identical. Please allow for slight variances from item to item and from what is shown in the product photos.

- NEED MORE INFO? -
I aim to be accurate and thorough with each product description. If you have any questions, want to see more photos, or info, please get in touch. hello@leikey.com